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How we work

Answers to the questions building owners ask most – short and step by step.

A tenant doesn’t pay. What do you do?

We check payments continuously and deal with a non-paying tenant on your behalf.

  1. Payment checks

    We collect rent and monitor payments continuously.

  2. Reminder

    If a payment doesn’t arrive, we contact the tenant straight away by e-mail and phone.

  3. Agreement

    We deal with the tenant, e.g. on a payment plan, and keep you informed.

  4. Next steps

    If that doesn’t help, we follow the lease – deposit, notice, a lawyer if needed.

How do you find reliable tenants?

We find and vet new tenants ourselves – it’s part of standard management, at no extra cost.

  1. Listing

    We photograph the vacant flat and list it on the main property portals.

  2. Viewings

    We run the viewings ourselves – you don’t need to be there.

  3. Checks

    We check the applicant’s income and references and choose the right one with you.

  4. Lease and handover

    We prepare the lease and hand over the flat with a written report.

How will I keep track of the money?

Payments, documents and invoices are kept in the DOMSYS system, which you can access too – in the app or on the web. On top of that, you receive regular clear reports.

  • We prepare the documents for your tax return.

  1. Rent

    We collect rent and check bank statements.

  2. Invoices

    We pay supplier invoices and record every document.

  3. Report

    You regularly receive an overview of income, expenses and tenants’ payments.

  4. Documents

    Every payment and invoice can be traced – you never have to ask twice.

The building has several owners. How are decisions made?

We’re experienced with co-owned buildings and happy to meet all the owners at once.

  1. Joint meeting

    We start by meeting all the owners.

  2. Approving repairs

    Larger repairs are agreed with the owners in advance, as they’ve agreed among themselves.

  3. Same information

    All owners receive the same information and the same overview.

  4. Disagreements

    We’re impartial – we prepare the facts and help find a shared solution.

How does switching from another manager work?

We start with a meeting, go through your building and prepare the takeover for you.

Book a meeting

  1. Meeting

    You call or write, we meet and go through your building.

  2. Contract

    We help you end the contract with your current manager.

  3. Handover

    We take over leases, documents, keys and the payment overview, all in writing.

  4. Start

    We inform the tenants about the change ourselves and take over smoothly.

What if something breaks in the building?

Tenants have a 24/7 emergency line, +420 724 029 249, and our own maintenance technician looks after the building.

  1. Reporting

    Tenants report problems online, emergencies by phone at any time.

  2. Fixing

    Our technician or a vetted contractor carries out the repair.

  3. Keeping you informed

    You hear about any larger repair in advance; costlier ones are yours to approve.

Want to talk it through for your building?

Call or write – we’ll explain everything at a meeting.

Book a meeting
Zuzana Miloschewská

You’ll speak to

Zuzana Miloschewská

co-founder of Midoma Správa

nemovitosti@mhm.cz